SAP makes it easier for customers to shop for legacy product support, ending EU antitrust probe
What happened
The European Commission ended its probe after SAP agreed to abolish reinstatement fees and cap back‑maintenance charges, making it easier for customers to consider third‑party support for legacy ERP. This change is operationally real because customers who were locked in by reinstatement mechanics now face fewer contractual and cost barriers to switch or test alternatives. Watch whether vendors alter renewal offers or add new fee lines that replicate old economics under different names
Why the category manager should care
Treat the ruling as a contractual opportunity: require reinstatement/exit limits and third‑party support options in renewals while vendor pricing and mechanics adjust
Key facts
- European Commission ends probe after SAP commitments
- SAP removes reinstatement fees and caps back‑maintenance charges
- Mainstream ECC support end date referenced in reporting (support timelines affect migration p