IPA calls for ATO to expand call verification feature to tax agents
What happened
” The IPA recommended that all taxpayers, whether they use a tax agent or self-prepare, take three preventative steps to secure their identity: 1. Miranda Brownlee AUTHOR Miranda Brownlee is the deputy editor of SMSF Adviser, which is the leading source of news, strategy and educational content for professionals working in the SMSF sector. This matters for Professional Services & HR because contracting activity changes leverage, market appetite, and which clauses buyers can credibly trade with 30, 2025, 7,500 as the clearest commercial anchors; Rate caps is now more valuable
Buyer takeaway
For Professional Services & HR, the buyer read-through is commercial leverage: scope, validity windows, reopeners, and term structure may now matter as much as headline pricing
Cost / money
The money issue may come through term structure rather than base price alone, especially if suppliers push for escalation language, shorter validity, or broader pass-through
Supplier / commercial
This is primarily a contracting story: revisit scope boundaries, extension mechanics, and which party carries volatility before those assumptions harden in a live tender
Safety / operations
The main operations question is whether the contract still matches field reality. If scope, response times, or liabilities are vague, the risk usually shows up during execution
What to watch
Watch scope creep, liability pushback, and term changes that move volatility back onto the buyer even if the base rate looks manageable
Key facts
- ” The IPA recommended that all taxpayers, whether they use a tax agent or self-prepare, take
- Miranda Brownlee AUTHOR Miranda Brownlee is the deputy editor of SMSF Adviser, which is the l
- Since joining the team in 2014, Miranda has been responsible for breaking some of the biggest
- The Institute of Public Accountants (IPA) has welcomed the release of a new ‘verify call’ fea
